FAQs
Question 2: Are there any other costs incurred by the hospital?
Question 3: From where will the technician work?
Question 4: Will the technician install the toners for the end user?
Question 5: Who is responsible for shipping empty cartridges back to Tech-Optics?
Question 6: This seems too good to be true. What's the catch?
Question 7: How do we get started?
Answer 1:
Tech-Optics assumes all warranties of printers using our cartridges. Cost of parts included.
Answer 2:
No
Answer 3:
Tech-Optics will need the hospital to provide very little space within the hospital to store cartridges and parts.
Answer 4:
Yes, and at the same time provide preventative maintenance.
Answer 5:
Tech-Optics will collect all empties and ship them back.
Answer 6:
None. The substantial offer is available because of participation in the group purchasing program, which aggregates Owner Hospital total spend.
Answer 7:
Most hospitals are interested in reviewing cost savings with option two. Each hospital sends Tech-Optics a usage report which we work into a spreadsheet, showing each hospital how much their costs would be based on previous usage. We find this helps in assisting them with the review. When the hospital is ready to go-forward, we prepare a Master Service Agreement (MSA), which is signed by both parties. We then set up interviews to hire a FTE. If we offer employment to an employee, the hospital has the option of meeting the FTE, before final hiring. If the hospital does not approve, we will continue our employment search for the FTE.